Your private-labeled micro networking site on the Revere platform could become the most valuable place your people spend time online.
Revere gives you and your members, alumni, students, employees and other constituents easy access to a cadre of preselected subject-matter experts, generally from within your organization. Let Revere help you meet your goals for staff or member retention and development, engagement, knowledge sharing and succession planning.
So, how does it work? Here are answers to some frequently asked questions.
How do users find subject-matter experts?
Using the search box on your Revere micro-networking site, users can search by keyword, skill set, career type or location to find the right expert. Users can also browse experts by clicking on the “Find an Expert” button on the navigation bar. They can then compare experts by reading their biographies, watching their videos, scanning their photo galleries and reading reviews (if you have elected to use reviews and ratings as part of your program).
How do users and subject-matter experts meet?
The choice is theirs. They can meet in any of the following ways:
- Videoconference (Skype, Google Hangout, FaceTime, etc.)
What if our people are not tech savvy?
The Revere platform is easy to use and easy to manage. Basic computer literacy is all that is needed.
What kind of privacy control does Revere offer?
You can structure your engagement program in a variety of ways. Depending on the level of privacy you want, we can configure your site with a simple email address and password combination, a “white-listed” email address and password, third-party authentication or single-sign-on authentication.
Can users review and rate the quality of their sessions?
The choice is yours. You have the option of turning on the reviews and rating functionality from your program’s administrative console. At any time, you can enable or disable reviews and ratings.
Can we receive reviews and ratings but not publish them?
Yes. The choice is yours.
Will our program have detailed reporting functionality?
Absolutely. You can monitor activity via daily, weekly, quarterly and annual reports. Standard reports include, “most searched topics/skill sets,” “top requested topics/skill sets,” “most requested experts” and “top geographical locations” with many more available. You can also download your raw data to an Excel or CSV file.
Do we have a way of analyzing traffic on our site?
Yes. Google Analytics is embedded in Revere’s platform.
What level of access to our website do we have?
We build your private-labeled site on the Revere platform and then train your administrator(s) how to manage the content from within your administrative console. You can edit text, upload photos and video and toggle on/off features. If managing content isn’t your thing, we are happy to handle it for a fee.
Can we charge our users for their sessions?
Yes. Charging or not charging is totally up to you. You can enable and disable the ability to charge for sessions with your experts. You and your experts can set fees on a flat-fee basis or fees based on level of expertise or cachet in the marketplace. You can also set a profit margin for yourself on top of your experts’ fees.
What if an expert gets more requests than s/he wants?
Every organization has “rock star” experts that are in high demand. To manage the number of requests any one person receives, you can toggle off their profile from the administrative console or they can turn it off from their dashboard. You may also want to feature your rock stars on your homepage but only for a limited time or number of engagements. No matter what, Revere makes it easy to be in control.
Who sets up our experts’ profiles?
You can, they can or we can. You can upload text, photos and videos in your administrator console, or your subject-matter experts can create their own profiles from their dashboard. Either way, you have editorial control through your administrator console. If you’d rather outsource content management, you can hire Revere to create your experts’ profiles on a project or retainer basis.
Does Revere have API (application program interface) capabilities?
Absolutely. The number and types of software companies with whom we create API is expanding. Please contact us to set up a demo, and we can then discuss what API you may need.
How much does Revere cost?
We charge a one-time installation fee to create your private-labeled micro site on the Revere platform, plus an annual recurring fee based on number of users. Contact us for a demonstration of Revere’s capabilities and additional pricing information.